Welcome to Harp Systems Harp Systems offers state of the art software products and consulting services to local, regional and global financial institutions. Harmony, an advanced real-time ATM monitoring tool, is Harp Systems cornerstone product and serves as an integrating point for associated software products. The entire Harp Systems product suite and Harp's consulting practice focuses on reducing operating costs and providing significant tangible benefits to the organization, its customers, staff and stakeholders. Enhancing Customer Service The maximum true ATM availability rate, where all the ATM functions are working properly and access to the ATM is not obstructed, is achievable with Harp Systems' cornerstone product Harmony. Maintaining the highest levels of ATM availability maximizes the return on your ATM investment and promotes customer satisfaction. Further, the use of Harmony results in lower maintenance and support costs and enables optimization of the ATM configuration. Some of the most important innovations come from an understanding of your customer's behavior and recognizing outstanding customer issues and needs. Harp Systems' Harmony presents information about customer transaction behavior in a clear and concise format. Armed with the information provided by Harmony, modifications to product offerings, targeted advertising campaigns, special services, promotions and other customer oriented activities can be generated to enhance customer relationships.